Mediation

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0:04
kids send mediation and disagreement
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resolution
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the acronyms used in this presentation
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are ccg which is clinical
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commissioning group c or yp
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which is child or young person
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dr disagreement resolution ehcp
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educational health care plan
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la local authority MIAS
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mediation information awareness service
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p or yp parent or carer
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or young person cendias or
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is special educational needs and
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disability
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information advice support service
0:57
so information included in this
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presentation
1:00
what is send mediation what does a
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mediator do
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the mediation information advice service
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MIAS disputes are they for mediation or
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disagreement
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resolution dr who is involved in
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mediation and dr
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kids mediation service step by step
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including the mediation meeting
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does kids send mediation work and we
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have some statistics relating to this
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what families and supporters say about
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us and finally
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kids contact details
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so what is send mediation mediation
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helps resolve the disagreement you have
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with the local authority or health
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services
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if you are not happy with the mediation
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outcome you can still go to tribunal
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parents carers and young people over 16
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can make a referral to kids directly for
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ages
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not to 25 year olds mediation is free of
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charge
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it is confidential informal quick
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and with a written unsigned mediation
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agreement
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at the end the mediator manages this
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process
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a mediation meeting is around two hours
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long and takes place near you
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due to covet restrictions meetings are
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online at the moment
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and the mediator helps to set this up
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what does the mediator do the specialist
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send mediator
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helps you prepare for the mediation
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meeting and make sure the child
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or young person are at the centre of
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discussions
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they are impartial and do not take sides
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or give opinions about who is right or
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wrong
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the mediator manages the meeting and
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ensures everybody is listened to
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and able to give their views so that
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people can
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understand each other and can work
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together to find good solutions
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mediation information advice you must
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have
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mediation information advice MIAS
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before going to mediation or making a
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tribunal appeal
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you need to contact kids within two
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months of the date of the
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local authority decision letter to
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arrange the mias
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my ass takes about 20 minutes and is
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usually done
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on the telephone and at a time that
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suits you
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it gives you information about mediation
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and the tribunal
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so you can choose what is right for you
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you can ask as many questions as you
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like disputes that fall
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under mediation mediation is for
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education health care process related
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issues
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such as refusal to assess or to reassess
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refusal to issue an ehc plan
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contents of the final ehc plan including
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health and social care parts of the plan
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refusal to amend the ehc plan
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ceasing the ehc plan
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a local authority officer with
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decision-making power must attend your
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mediation meeting
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whenever possible the mediation meeting
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should take place within a month
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from kids telling the local authority
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that you have asked
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for mediation
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disputes that fall under dr disagreement
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resolution
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dr is for all other send related
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disagreements
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including placement part one
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you can request dr at any time even when
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you have already lodged an
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appeal but dr is voluntary for
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all involved in the disagreements
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including
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the local authority or health care
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dr can also be used when you are in
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disagreement with the nursery
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school or college who is involved in
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mediation or dr
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the key people at mediation are
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parents carers the child or young person
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especially a young person over 16 and
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able to take part
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in their mediation the local authority
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the nursery school or college
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and of course the mediator others taking
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part might be
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professionals involved with the child or
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young person
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including social or health care parental
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and young person supporters
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family or friends advocates cendias
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signers and interpreters
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[Music]
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mediation step by step if you choose to
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go to mediation
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we will tell the local authority if you
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choose to go
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tribunal we send you the mediation
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certificate
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so you can make your appeal we sort out
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the mediation meeting
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date and time the main participants and
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appoint a mediator
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the mediator contacts everybody gets
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detailed information about the case
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confirms who should attend and helps you
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prepare for the mediation meeting
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the mediator manages the meeting and at
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the end
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writes a mediation agreement which is
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signed by
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all and forms a contract between parties
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the mediation or dr meeting slide one
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mediation meetings currently take place
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online for example through skype zoom
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microsoft teams or a telephone
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conference
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to comply with covered 19 restrictions
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when restrictions are lifted your
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meeting can be face to face
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at a nearby venue or online if you
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prefer
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before the main meeting starts you can
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have a brief confidential chat with the
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mediator
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if you have any questions or concerns
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during the meeting you can have breaks
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and private meetings
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for example with your supporter to
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discuss and consider any decisions
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or with the mediator to tell him or her
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something in private
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the mediation or dr meeting slide two
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at the start of the joint meeting the
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mediator
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introduces everybody and explains the
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ground rules
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the mediator also sets out the agenda on
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what is to be resolved
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the parties in mediation usually the
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parents
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or young person and the local authority
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explain their views and decisions in
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turn
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followed by the other participants
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the mediator ensures everybody can speak
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freely
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and is heard without interruptions the
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mediator helps
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everybody fully understand the issues to
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be resolved
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the mediator then manages discussions
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until solutions are found
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and agreed and he or she will put them
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in writing
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and the mediation agreement is formed
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here are some kids mediation statistics
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more families an average of 70 opt for
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mediation rather than tribunal
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most referrals are for refusal to assess
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refusal to issue a plan and contents
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of the final ehc plan
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75 of mediations take place
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within 30 days of notifying the local
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authority
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and they are around two hours long
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over 85 percent of mediations result
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in agreements and 99 of agreements
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are adhered to over the last 12 months
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97 of mediation participants
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were satisfied or highly satisfied with
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kids service
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some examples of comments received about
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our service
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this is a parent's email to one of our
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mediators
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just wanted to pass on our thanks again
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for all your advice during this process
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i know that for you it is just part and
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parcel of your day job
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but honestly you explain the whole
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process so clearly
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and calmly and with such warmth that you
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took some of our uncertainty and fear
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away
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this is what a parent said about
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participation of her 16 year old
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daughter
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i wanted to say thank you for helping my
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daughter
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take part in her mediation this was the
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first time she has been able to
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articulate her needs
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and participate in a meeting about
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herself
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she was anxious but everybody at the
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meeting and especially the mediator
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gave her a lot of confidence and she is
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very proud about it all
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parents comments we gained the outcome
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we wanted
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however even if that had not happened i
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feel the mediation
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really helped us explain the problems
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our child had at school
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i believe that mediation would have
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produced a good and helpful outcome
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even if the local authority had not
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changed their decision
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as actions were also agreed with the
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school
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parents emailed to a kids mediator
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we just wanted to thank you again so
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very much for all your help
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both before today's meeting and at the
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meeting itself
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i was terrified about the whole thing
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especially the opening statement
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because it was so important to us not to
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let our son down
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and to get him the help he so
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desperately needs
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and wants thank you for putting us both
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at ease
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and for guiding us through everything
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and in particular
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helping to tie everything together with
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the written agreement
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action plans and dates
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comments from a parental supporter
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having experienced mediation in other
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local authorities
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the kids process was much more
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accessible
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and much less stressful for the parent
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and the young person involved
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the written agreement at the end was
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clear specific
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and precise
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comments from a foster parent the
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mediator was able to understand me and
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what i wanted from the meeting
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and was able to ensure my feelings and
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views were heard
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she kept me informed about the process
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and next steps
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so i was always aware of what was going
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on
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thank you for what you have done and to
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help get the
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outcome my child needs
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so if there are any questions please do
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get in touch
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you don't have to make a referral and we
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are always happy to explain our service
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you can contact us on zero treble three
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zero zero six two eight three five
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or you can email us sen mediation
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at kids.org dot uk
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or you can visit our website
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www.kids.org
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dot u k forward slash mediation
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hyphen info