Accessibility statement

Accessibility statement for SENDIASS Southend

This accessibility statement applies to www.sendiasssouthend.co.uk.

This website is run by Southend SENDIASS. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 200% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format, or any other assistance, please email iass@southend.gov.uk or call 01702 215499.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or email

Find out how to contact us.

Technical information about this website’s accessibility

Southend SENDIASS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 21 June 2021. It was last reviewed on 29 November 2024.

This website was last tested on 19 November 2024. The test was carried out by Bigfork Limited.

The website is created using defined templates and pre-defined content types. For manual tests we chose a selection of pages that covered all of these variations:

Automated tests were applied to the whole website.